Completing Experience Design Milestone
This page covers how teams can complete the Experience Design milestone.
Learn More About the Experience Design Milestone
Before you proceed with this page, learn about the agile project lifecycle and this milestone:
🌿Agile Project Lifecycle6️⃣Experience Design MilestoneMapping the Future Experience
Once teams do the customer experience strategy in discovery, they can map the future customer experience.
Use the Customer Experience Map temlate to create a CX map: https://www.figma.com/community/file/1500149108426942270/customer-experience-map-workshop-template
Creating the User Experience
The user experience could include content, screens, interaction design, or layouts of information. For service design projects, teams should design the services that will be launched themselves. Teams should decide what work to include together.
Continuing Research
Research never stops on an agile team. Continuous discovery is called "continuous" for a reason! Teams always have new design decisions to validate, new assumptions to test, new ideas to test.
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