📖
Tech Fleet User Guide
  • đŸŒŋSTART HERE
    • đŸ”ĸGet Started
      • 1ī¸âƒŖWhat is Tech Fleet?
      • 2ī¸âƒŖTech Fleet FAQ
      • 3ī¸âƒŖStart With the Community Collective Agreement
      • 4ī¸âƒŖFirst Steps in the Tech Fleet Community
      • 5ī¸âƒŖHow to Get Discord Roles in Tech Fleet
      • 6ī¸âƒŖHow to Become an Apprentice on Projects
      • 7ī¸âƒŖHow to Become a Co-Lead on Projects
      • 8ī¸âƒŖHow to Register for Masterclasses
  • 😃About us
    • 🤟About Our Org
      • 👋Hello World
      • 💗Mission and Values
      • 🤝We Live by the Collective Agreement
      • 🌎Diversity, Equity, and Inclusion in Action
  • 📰TRAINING OPENINGS
    • 📡Current and Upcoming Program Openings
      • 📜Project Openings
        • đŸƒâ€â™€ī¸Projects to Apply To Now
        • đŸ§™â€â™€ī¸Upcoming Projects
        • đŸ”ĨLive Project Phases in Tech Fleet
        • 🙈See It All In One Place
      • 🎓Masterclass Openings
    • â„šī¸Application Forms
  • 🚀Join The Community
    • How to Join Tech Fleet Discord
    • đŸ› ī¸Onboarding to Tech Fleet
      • 😍Book a Community Onboarding Call
      • 📧Join our Mailing List
      • 📹Onboarding Videos
      • đŸ–Ĩī¸Information Website
      • ✨Community Happenings
  • âš™ī¸RESOURCES
    • đŸ› ī¸Quick Links
      • 🤖Join Tech Fleet Discord
      • 🎨Figma Community Templates from Tech Fleet
      • 📅Tech Fleet Web Calendar
      • 📰Tech Fleet's Project Repository on Notion
      • 📧Join our Mailing List!
      • 🧭Tech Fleet's Roadmap
      • 🔗Common Links
      • 🚩Tools Used in Tech Fleet Programs
    • đŸĢCommunity Tutorials
      • 🌠Portfolio Case Study Guide
      • The Great Tech Fleet Discord Migration Video Tutorials
        • ❔Discord FAQ
        • 🌐Discord Basics
        • âœī¸Sign Up Process for Tech Fleet Discord
        • 🐎Common Channels in Tech Fleet Discord
        • 🔐Security Protocol in Tech Fleet Discord
        • đŸ§ĩBasic Chatting Abilities in Discord
        • 🤝Get a Tech Fleet Buddy
        • đŸ—“ī¸Managing Events in Tech Fleet Discord
        • 🆘Get Technical Support in Tech Fleet Discord
        • â€ŧī¸Using Roles for Alerts, Notifications, and Channel Access
        • đŸĻŽGetting Career Guidance in Tech Fleet Discord
        • đŸ’ŧGetting on Projects in Tech Fleet Discord
          • 👀Observers in Tech Fleet Discord
          • đŸŒŋApprentices In Tech Fleet Discord
          • đŸĒœCo-Leads in Tech Fleet Discord
          • đŸĢ‚Mentors in Tech Fleet Discord
        • 🎓Masterclasses in Tech Fleet Discord
      • đŸ…°ī¸Community Glossary
      • 🎨Join the Tech Fleet Figma Educational Space
      • 🤓How to Get Technical Support
    • đŸ—ī¸Project Team Tutorials
      • đŸĒ„Product Milestone Workbook
        • đŸŽ–ī¸Milestone Basics
        • 👟MVP Milestones
        • đŸŽ¯MMP Milestones
        • ✅Milestone Checklist
      • ⌛Project Kickoff Workbook
  • đŸƒâ€â™€ī¸Agile Portal
    • 🤝Agile Training in Tech Fleet
    • 🛹Agile Handbook
      • Start the Agile Handbook Here
        • 👓Contents of the Agile Handbook
        • 🌎What You Read About Agile May Be Different From What You See in the World
        • đŸŽŦAgile Manifesto Trailer
        • 🔑Introduction to the Agile Handbook
        • 🤖Can AI Replace Agile Teams?
      • đŸ§˜â€â™€ī¸Agile Philosophies
        • 🌊Waterfall Ways of Work
        • 📜Agile Ways of Work
        • 🚂Applying Agile Philosophies to Work
        • đŸŽĸBuilding MVP's and MMP's with Agile
      • 🤝Agile Teamwork
        • đŸ’ĒMaking Strong Agile Teams
          • đŸŒŋPrioritizing Growth Over Skills
          • đŸŒģThe Four Stages of Team Growth
          • 🚀Self-Actualized Agile Teams
            • đŸ—ī¸Building Agile Mindsets
            • Psychological Safety
            • Service Leadership
            • Self-Organization
            • Continuous Improvement
            • Iterative Value Delivery
        • đŸĢ‚Day-to-Day on an Agile Team
          • 👩‍🏭Cross-Functional Agile Teamwork
          • đŸĒœLeadership on Agile Teams
          • 😎Daily Life on Agile Teams
          • â™Ĩī¸Resolving Team Conflict as Service Leaders
          • 📑The Process for Resolving Conflicts
          • ❌Collective Agreement Violations
      • 🧑‍đŸ”ŦAgile Methods
        • đŸƒâ€â™€ī¸Scrum Method
          • 🤔What is Scrum?
          • 🧖Scrum Team Functions
          • đŸ—“ī¸Scrum Meetings
          • âœī¸Common Agile Deliverables
        • 🙉Other Agile Methods
      • đŸĒAgile-Related Outputs and Deliverables
        • â˛ī¸Timeline for Agile Outputs
        • 🙌Team Outputs for Agile
          • Agile Team Outputs Before Projects Begin
            • 🏇Client Kickoff
            • đŸ‘ī¸Agile Team's Vision
            • 👩‍đŸĢAgile Team Process
            • 🍱Backlogs and Kanban Boards
            • đŸĻžRACI Charts
            • 🤗Working Agreements
            • 📈Project Phase Roadmaps
          • Agile Team Outputs During Projects
            • 🧑‍đŸ’ŧSprint Planning Items
            • 👩‍đŸ’ģSprint Demo Presentations
            • đŸĻ¸â€â™€ī¸Sprint Retro Boards
            • 📏Agile Team Maturity Measurement
            • 🏁Project Hand-Off Document
        • 🚧Agile Product Development Deliverables
          • 👟Achieving Milestones on Agile Teams
          • đŸ”ŦResearch Test Plans
          • â‰ī¸Agile Product Requirements
            • 🧐Where's the PRD (Product Requirements Document)?
            • 🧠Documenting Problems, Needs, and Goals
            • â‰ī¸Mapping Product Assumptions
            • đŸ”ĸPrioritizing Problems and Future Work
            • 😎Release-Level Vision
            • 🤠Release-Level Scope
            • đŸ“¯Product Release Roadmaps
            • 🏭Epics, Features, and Work Tasks
            • âœŒī¸User Story Statements
            • ✅Acceptance Criteria
            • 🔷Behavior-Driven Development Scenarios
            • 🤔Use Case Scenarios and Task Flows
        • đŸ–Ĩī¸Deliverables Dashboard
      • 📑Agile Glossary
    • ✨Service Leadership Handbook
  • đŸŒŗPROJECT PORTAL
    • 🌱Learn About Project Training
      • â„šī¸Tech Fleet Projects are Training, Not Volunteer Work or Employment
      • 🧑‍🤝‍🧑Our Approach to Learning
      • 🌎Team Structure on Tech Fleet Projects
      • â›“ī¸Commitment vs. Job Function vs. People on Teams
      • đŸŽĸTeam Functions
        • đŸĒProduct Strategy Function
        • ⌛Project Management Function
        • 🌏User Experience Functions
          • 🎨UX Design Function
          • 🤓UX Research Function
          • âœī¸UX Writing Function
        • 🤖Development Function
        • 👩‍đŸ”ŦSolutions Architecture Function
      • 🤝UX Research Ethics
    • 📃Applying to Tech Fleet Project Training
      • 😎How Tech Fleet Project Applications Work
      • đŸ”ĸSteps to Apply to Project Training
      • âœ”ī¸Application Requirements
      • 🤠Project Timelines and Application Process
      • â‰ī¸Project Application Questions
        • ❔Tech Fleet General Application Questions
        • ❔Tech Fleet Project Phase Application Questions
      • 🤔Updating the General Application
      • 🌠Application Tips
      • đŸ—žī¸See the Latest Project Openings
    • 🔍Interview Guide for Tech Fleet Project Team Building
      • 👀Key Traits We Look For in Team Mates
      • đŸĒœCo-Lead Interview Guide for Project Coordinators
      • đŸĒ´Apprentice Interview Guide for Co-Leads
      • 📨Email Templates for Communicating to Applicants
  • 🎓MASTERCLASS-PORTAL
    • đŸ—žī¸Masterclass Openings
  • 👀OBSERVER PORTAL
    • 😎Observer Dashboard
    • 🙈Life as an Observer
    • đŸ•ĩī¸â€â™€ī¸Observer Handbook
      • đŸŽĸRead the Agile Handbook First
      • 🙈What's a Tech Fleet Observer?
      • â¤ī¸The Benefits of Observing
      • ❓Observer Frequently Asked Questions (FAQ)
      • đŸšļâ€â™€ī¸Daily Expectations of Tech Fleet Observers
        • 👩‍🎓Read the Handbooks before Observing
        • 🐐Join Tech Fleet Discord Before Observing
        • Observer Role in Discord
        • 👈Pick Projects to Observe
        • Seeing Project Deliverables as an Observer
        • 👀Day-to-Day as an Observer
        • 🤔Reflecting on Observations in Tech Fleet Discord
        • đŸĢ‚Get Support as an Observer
        • âš’ī¸Using Tools as an Observer
          • 🎨Tech Fleet Figma Educational Account for Observers
        • 🙌Knowing When you're Ready to Finish Observing
      • â¤ī¸Code of Conduct for Observers
      • 🏁Start Observing Today
  • đŸĒ´APPRENTICE PORTAL
    • đŸ–Ĩī¸Project Dashboard for Apprentices
    • 🧑‍🚀Apprentice Handbook
      • đŸĢ´Life as an Apprentice
      • Application Process for Apprentices
      • Becoming an Apprentice
      • Discord for Apprentices
      • 🎨Tech Fleet Figma Educational Account for Apprentices
      • Code of Conduct for Apprentices
      • Upholding Community Values as an Apprentice
      • Communication as an Apprentice
      • Leaving Your Project Early
      • Meetings
      • Working styles
      • Using Tools as an Apprentice
      • Organization for Apprentices
  • đŸĢļCO-LEAD PORTAL
    • đŸ–Ĩī¸Project Dashboard for Co-Leads
    • đŸĒœCo-Lead Handbook
      • đŸ”ĨLife as a Co-Lead
      • Application Process for Co-Leads
      • Discord for Co-Leads
      • Code of Conduct for Leads
      • Lead Role Breakdown
      • Upholding Community Values as a Lead
      • Principles as a Lead
      • Day-to-Day Lead Expectations
      • How to Select Your Apprentices as a Lead
      • Interviewing Apprentices as a Lead
      • Leaving Your Project Early
      • Using Tools as a Lead
      • 🎨Tech Fleet Figma Educational Account for Co-Leads
  • â¤ī¸COMMUNITY CODE OF CONDUCT
    • 💟Code of Conduct and Anti-Harassment Policy
    • 🏠Safe Space
  • 📐Policies
    • 🌏Community Collective Agreement
      • 🤗Community Core Values
        • đŸĢ´Tech Fleet's Mission and Values
        • 🤝Tech Fleet Members' Rights
        • â¤ī¸Tech Fleet Pledge of Purpose
        • đŸĢ‚Tech Fleet Pledge of Community
      • ❌Prohibited Activity in Tech Fleet
      • đŸ“ŖReporting and Resolving Issues
      • đŸ™…â€â™€ī¸Community Enforcement
      • 🌐Transforming Tension & Conflict
    • đŸ‘Šâ€âš–ī¸Tech Fleet's Policies
      • đŸ’ŧLegal Disclaimers
      • đŸ–ąī¸Slack and Discord Policy
      • 👩‍🎓Masterclass Terms and Conditions
      • âĒServices Refund Policy
      • 📓Tech Fleet Bylaws
      • 👤Tech Fleet Board Member Covenant
      • đŸ‘ī¸â€đŸ—¨ī¸Conflict of Interest Policy
      • 🔎Information Security Procedures
  • đŸ—ī¸GUILD PORTAL
    • đŸ’ģTech Fleet Operations
      • đŸĨŗTech Fleet Operations Workbook
      • âš–ī¸Governance
      • đŸ‘Šâ€âš–ī¸Board of Directors
    • đŸ‘ŖGuild Directory
      • 🎓Growth and Development Guild
      • 🚧Infrastructure Guild
      • 🙏Leadership Guild
      • đŸĒProduct Team Guild
      • 🕧Project Coordinator Guild
      • đŸ“ŧVideo Production Guild
    • âš’ī¸Guild Handbook
      • đŸŖCreating Change in Tech Fleet
      • Code of Conduct for Guilds
      • Guilds in Tech Fleet
      • Creating a new Guild
      • Operating a Guild
      • Guild Bylaws Template
  • đŸĢļProject Coordinator Portal
    • âš™ī¸Project Coordinator Handbook
      • Code of Conduct for Project Coordinators
      • Project Coordinator Process
      • Using Tools as a Project Coordinator
      • Project Intake Process
      • Getting the Team Formed
      • Pre-Kickoff as a Project Coordinator
      • Kickoff as a Project Coordinator
Powered by GitBook
On this page
  • Interpretation and Definitions
  • Interpretation
  • Definitions
  • Patron Services Order Cancellation Rights
  • Contact Us
  1. Policies
  2. Tech Fleet's Policies

Services Refund Policy

PreviousMasterclass Terms and ConditionsNextTech Fleet Bylaws

Last updated 11 months ago

Thank you for your patronage with Tech Fleet.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any services that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Tech Fleet Inc., 8 The Green #6369, Dover, DE 19901.

Orders mean a request by You to purchase Services from Us.

Platform refers to the websites used to purchase Services from Us.

Website refers to Tech Fleet, accessible from

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Patron Services Order Cancellation Rights

You are entitled to cancel Your Order within 15 days without giving any reason for doing so.

The deadline for canceling an Order is 15 days from the date of the first event of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • Email: info@techfleet.org

We will reimburse You no later than 60 days from the day on which We receive the request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@techfleet.org

📐
đŸ‘Šâ€âš–ī¸
âĒ
techfleet.org