📖
Tech Fleet User Guide
  • 🌿START HERE
    • 🔢Get Started
      • 1️⃣What is Tech Fleet?
      • 2️⃣Tech Fleet FAQ
      • 3️⃣Start With the Community Collective Agreement
      • 4️⃣First Steps in the Tech Fleet Community
      • 5️⃣How to Get Discord Roles in Tech Fleet
      • 6️⃣How to Become an Apprentice on Projects
      • 7️⃣How to Become a Co-Lead on Projects
      • 8️⃣How to Register for Masterclasses
  • 😃About us
    • 🤟About Our Org
      • 👋Hello World
      • 💗Mission and Values
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      • 🌎Diversity, Equity, and Inclusion in Action
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      • 🌠Portfolio Case Study Guide
      • The Great Tech Fleet Discord Migration Video Tutorials
        • ❔Discord FAQ
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        • ‼️Using Roles for Alerts, Notifications, and Channel Access
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          • 👀Observers in Tech Fleet Discord
          • 🌿Apprentices In Tech Fleet Discord
          • 🪜Co-Leads in Tech Fleet Discord
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        • 🎓Masterclasses in Tech Fleet Discord
      • 🅰️Community Glossary
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      • 🤓How to Get Technical Support
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      • 🪄Product Milestone Workbook
        • 🎖️Milestone Basics
        • 👟MVP Milestones
        • 🎯MMP Milestones
        • ✅Milestone Checklist
      • ⌛Project Kickoff Workbook
  • 🏃‍♀️Agile Portal
    • 🤝Agile Training in Tech Fleet
    • 🛹Agile Handbook
      • Start the Agile Handbook Here
        • 👓Contents of the Agile Handbook
        • 🌎What You Read About Agile May Be Different From What You See in the World
        • 🎬Agile Manifesto Trailer
        • 🔑Introduction to the Agile Handbook
        • 🤖Can AI Replace Agile Teams?
      • 🧘‍♀️Agile Philosophies
        • 🌊Waterfall Ways of Work
        • 📜Agile Ways of Work
        • 🚂Applying Agile Philosophies to Work
        • 🎢Building MVP's and MMP's with Agile
      • 🤝Agile Teamwork
        • 💪Making Strong Agile Teams
          • 🌿Prioritizing Growth Over Skills
          • 🌻The Four Stages of Team Growth
          • 🚀Self-Actualized Agile Teams
            • 🏗️Building Agile Mindsets
            • Psychological Safety
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            • Continuous Improvement
            • Iterative Value Delivery
        • 🫂Day-to-Day on an Agile Team
          • 👩‍🏭Cross-Functional Agile Teamwork
          • 🪜Leadership on Agile Teams
          • 😎Daily Life on Agile Teams
          • ♥️Resolving Team Conflict as Service Leaders
          • 📑The Process for Resolving Conflicts
          • ❌Collective Agreement Violations
      • 🧑‍🔬Agile Methods
        • 🏃‍♀️Scrum Method
          • 🤔What is Scrum?
          • 🧖Scrum Team Functions
          • 🗓️Scrum Meetings
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          • Agile Team Outputs Before Projects Begin
            • 🏇Client Kickoff
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            • 🏁Project Hand-Off Document
        • 🚧Agile Product Development Deliverables
          • 👟Achieving Milestones on Agile Teams
          • 🔬Research Test Plans
          • ⁉️Agile Product Requirements
            • 🧐Where's the PRD (Product Requirements Document)?
            • 🧠Documenting Problems, Needs, and Goals
            • ⁉️Mapping Product Assumptions
            • 🔢Prioritizing Problems and Future Work
            • 😎Release-Level Vision
            • 🤠Release-Level Scope
            • 📯Product Release Roadmaps
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            • ✌️User Story Statements
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            • 🔷Behavior-Driven Development Scenarios
            • 🤔Use Case Scenarios and Task Flows
        • 🖥️Deliverables Dashboard
      • 📑Agile Glossary
    • ✨Service Leadership Handbook
  • 🌳PROJECT PORTAL
    • 🌱Learn About Project Training
      • ℹ️Tech Fleet Projects are Training, Not Volunteer Work or Employment
      • 🧑‍🤝‍🧑Our Approach to Learning
      • 🌎Team Structure on Tech Fleet Projects
      • ⛓️Commitment vs. Job Function vs. People on Teams
      • 🎢Team Functions
        • 🪐Product Strategy Function
        • ⌛Project Management Function
        • 🌏User Experience Functions
          • 🎨UX Design Function
          • 🤓UX Research Function
          • ✍️UX Writing Function
        • 🤖Development Function
        • 👩‍🔬Solutions Architecture Function
      • 🤝UX Research Ethics
    • 📃Applying to Tech Fleet Project Training
      • 😎How Tech Fleet Project Applications Work
      • 🔢Steps to Apply to Project Training
      • ✔️Application Requirements
      • 🤠Project Timelines and Application Process
      • ⁉️Project Application Questions
        • ❔Tech Fleet General Application Questions
        • ❔Tech Fleet Project Phase Application Questions
      • 🤔Updating the General Application
      • 🌠Application Tips
      • 🗞️See the Latest Project Openings
    • 🔍Interview Guide for Tech Fleet Project Team Building
      • 👀Key Traits We Look For in Team Mates
      • 🪜Co-Lead Interview Guide for Project Coordinators
      • 🪴Apprentice Interview Guide for Co-Leads
      • 📨Email Templates for Communicating to Applicants
  • 🎓MASTERCLASS-PORTAL
    • 🗞️Masterclass Openings
  • 👀OBSERVER PORTAL
    • 😎Observer Dashboard
    • 🙈Life as an Observer
    • 🕵️‍♀️Observer Handbook
      • 🎢Read the Agile Handbook First
      • 🙈What's a Tech Fleet Observer?
      • ❤️The Benefits of Observing
      • ❓Observer Frequently Asked Questions (FAQ)
      • 🚶‍♀️Daily Expectations of Tech Fleet Observers
        • 👩‍🎓Read the Handbooks before Observing
        • 🐐Join Tech Fleet Discord Before Observing
        • Observer Role in Discord
        • 👈Pick Projects to Observe
        • Seeing Project Deliverables as an Observer
        • 👀Day-to-Day as an Observer
        • 🤔Reflecting on Observations in Tech Fleet Discord
        • 🫂Get Support as an Observer
        • ⚒️Using Tools as an Observer
          • 🎨Tech Fleet Figma Educational Account for Observers
        • 🙌Knowing When you're Ready to Finish Observing
      • ❤️Code of Conduct for Observers
      • 🏁Start Observing Today
  • 🪴APPRENTICE PORTAL
    • 🖥️Project Dashboard for Apprentices
    • 🧑‍🚀Apprentice Handbook
      • 🫴Life as an Apprentice
      • Application Process for Apprentices
      • Becoming an Apprentice
      • Discord for Apprentices
      • 🎨Tech Fleet Figma Educational Account for Apprentices
      • Code of Conduct for Apprentices
      • Upholding Community Values as an Apprentice
      • Communication as an Apprentice
      • Leaving Your Project Early
      • Meetings
      • Working styles
      • Using Tools as an Apprentice
      • Organization for Apprentices
  • 🫶CO-LEAD PORTAL
    • 🖥️Project Dashboard for Co-Leads
    • 🪜Co-Lead Handbook
      • 🔥Life as a Co-Lead
      • Application Process for Co-Leads
      • Discord for Co-Leads
      • Code of Conduct for Leads
      • Lead Role Breakdown
      • Upholding Community Values as a Lead
      • Principles as a Lead
      • Day-to-Day Lead Expectations
      • How to Select Your Apprentices as a Lead
      • Interviewing Apprentices as a Lead
      • Leaving Your Project Early
      • Using Tools as a Lead
      • 🎨Tech Fleet Figma Educational Account for Co-Leads
  • ❤️COMMUNITY CODE OF CONDUCT
    • 💟Code of Conduct and Anti-Harassment Policy
    • 🏠Safe Space
  • 📐Policies
    • 🌏Community Collective Agreement
      • 🤗Community Core Values
        • 🫴Tech Fleet's Mission and Values
        • 🤝Tech Fleet Members' Rights
        • ❤️Tech Fleet Pledge of Purpose
        • 🫂Tech Fleet Pledge of Community
      • ❌Prohibited Activity in Tech Fleet
      • 📣Reporting and Resolving Issues
      • 🙅‍♀️Community Enforcement
      • 🌐Transforming Tension & Conflict
    • 👩‍⚖️Tech Fleet's Policies
      • 💼Legal Disclaimers
      • 🖱️Slack and Discord Policy
      • 👩‍🎓Masterclass Terms and Conditions
      • ⏪Services Refund Policy
      • 📓Tech Fleet Bylaws
      • 👤Tech Fleet Board Member Covenant
      • 👁️‍🗨️Conflict of Interest Policy
      • 🔎Information Security Procedures
  • 🏗️GUILD PORTAL
    • 💻Tech Fleet Operations
      • 🥳Tech Fleet Operations Workbook
      • ⚖️Governance
      • 👩‍⚖️Board of Directors
    • 👣Guild Directory
      • 🎓Growth and Development Guild
      • 🚧Infrastructure Guild
      • 🙏Leadership Guild
      • 🪐Product Team Guild
      • 🕧Project Coordinator Guild
      • 📼Video Production Guild
    • ⚒️Guild Handbook
      • 🐣Creating Change in Tech Fleet
      • Code of Conduct for Guilds
      • Guilds in Tech Fleet
      • Creating a new Guild
      • Operating a Guild
      • Guild Bylaws Template
  • 🫶Project Coordinator Portal
    • ⚙️Project Coordinator Handbook
      • Code of Conduct for Project Coordinators
      • Project Coordinator Process
      • Using Tools as a Project Coordinator
      • Project Intake Process
      • Getting the Team Formed
      • Pre-Kickoff as a Project Coordinator
      • Kickoff as a Project Coordinator
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On this page
  • Collective Agreement Violations
  • Primary Violations
  • Secondary Violations
  • How to report explicit violations
  • Actions taken once violations are reported
  • Problem examples:
  • Conflict Examples
  1. Agile Portal
  2. Agile Handbook
  3. Agile Teamwork
  4. Day-to-Day on an Agile Team

Collective Agreement Violations

This page outlines violations of Tech Fleet's Community Collective Agreement

PreviousThe Process for Resolving ConflictsNextAgile Methods

Last updated 2 months ago

Collective Agreement Violations

Per Tech Fleet's Community , these are the explicit violations that should lead to reporting:

Primary Violations

  • Violence: intentionally hurting or endangering any persons, groups, or ”types of people”.

  • Unapproved sharing of confidential information.

  • Characterizing anyone’s personality or behavior on the basis of immutable identities or perceptions such as race, ethnicity, gender, sex, sexual orientation or national origin.

  • Unnecessary personal attention or harassment after any clear request to stop it.

  • Legal endangerment: Openly illegal activities, fraud, or hate speech.

Secondary Violations

  • Failing to responsibly package and present media which includes, links or describes any Primary Violations.

  • Preventing others from participating through coercion, threat, or suppression.

  • Ignoring or neglecting a message of concern from any of our trusted community leaders (including the Board, staff, and Guild leadership).

  • Circumventing a removal by using another identity, account or profile.

How to report explicit violations

  1. Report exactly what happened, and where. (Screenshots and links help!) If the Violation(s) aren’t self-explanatory, explain your complaint.

Actions taken once violations are reported

  1. Support Team will review the report and seek additional information if necessary.

  2. Possible actions include:

    1. No action (no violation found)

    2. Invitation to parties for a mediated conflict resolution process

    3. Encouragement to resolve the conflict as a team

    4. Suspension from the project

    5. Permanent removal from the project

    6. Suspension or removal from Tech Fleet

Problem examples:

Conflict Examples

When you should deal with something one-on-one or among the team, using principles of steward leadership:

  1. You perceive a team member to be too controlling or directive

  2. You find yourself in frequent conflict with a group member

  3. Someone on the team is not doing work they agreed to

  4. Someone on the team is not showing up to meetings

  5. A person doesn’t know how to do the work they agreed to do

  6. You perceive a team member to be speaking disrespectfully to you

  7. You disagree with someone’s opinion and you feel they are not listening to you

When you should involve your project coordinator or the Support Team:

  1. A lead is withholding information from apprentices

  2. Attempts at resolving conflict using all the steps outlined in our conflict resolution approach have failed

  3. You believe someone is lying or acting in bad faith to the team

  4. Someone on the team is not using good data security practices

  5. You believe the project is in jeopardy of not being completed or being materially delayed

Violation Examples

  1. Someone on the team is using language that disparages others based on race, ethnicity, gender, disability, sexual orientation, or other immutable aspects of others’ identities

  2. Someone is sharing private data outside of the project

  3. Someone is preventing other people on the team from participating

  4. Someone on the team is using threats, ultimatums, or other forms of dominance or coercion to obtain compliance to their directives

  5. Someone on the team is ignoring the communicated policies of Tech Fleet from the Board or Executive team

  6. You have documented evidence of deceptive or antisocial behaviour that affects the team or project (being clear that this may be subject to further investigation)

Report issues to , and/or submit a ticket in #create-a-ticket for support in Discord. If you would like to report something anonymously, .

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Collective Agreement
safespace@techfleet.org
see our guidelines for reporting