🧖Scrum Team Roles
Learn how responsibilities are broken down on Scrum teams.
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Scrum Roles
Roles are not job titles!
They are simply chunks of responsibilities on teams.
Scrum has 3 different roles that make up a Scrum team: the Product Owner, the Scrum Master role, and the "Doer" role. These 3 roles may be operated by one single person, or 3 separate people.
Product Owner Role
Who owns it?
This role is fulfilled by the The Product Strategy Team in Tech Fleet.
What is it?
The product owner is the keeper of the backlog and the orchestrator of product work. They direct the priorities of work based on key needs and roadmap outcomes. They work in tandem with a product manager to set roadmap and vision, and focus on delivering the vision near-term.
Product Backlog Management: Create, prioritize, and refine the product backlog, ensuring it is aligned with the product vision and strategy. Prioritization: Prioritize features and user stories based on business value, customer needs, and technical feasibility.
Stakeholder Management: Collaborate with stakeholders, including customers, business owners, and team members, to ensure that product decisions align with their needs and expectations.
Communication: Communicate product plans, priorities, and progress to stakeholders, including daily stand-ups, sprint planning, and sprint reviews.
Market and Customer Research: Gather, manage, and prioritize market/customer requirements, acting as a customer advocate to articulate user needs.
Decision Making: Make decisions on product features, priorities, and trade-offs, balancing business, customer, and technical requirements.
Team Alignment: Ensure the development team understands the product vision, priorities, and goals, and aligns their work accordingly.
Backlog Refinement: Refine the product backlog regularly, ensuring it remains relevant, up-to-date, and aligned with the product vision and strategy.
Sprint Planning: Participate in sprint planning, ensuring the team has a clear understanding of the product backlog and priorities.
Sprint Review: Participate in sprint reviews, ensuring the team demonstrates working software and receives feedback from stakeholders.
Scrum Master Role
Who owns it?
This role is fulfilled by the The Product Strategy Team in Tech Fleet.
What is it?
The Scrum Master is a facilitator and coaching role that ensures the Scrum framework is followed and the team is empowered to achieve its goals. Here are the key responsibilities:
Facilitating Scrum Ceremonies Lead daily stand-ups (or daily scrums) to ensure team members are aligned and aware of their tasks and progress Facilitate sprint planning meetings to ensure the team understands the sprint goals and objectives Lead sprint review meetings to demonstrate the team’s work and gather feedback Facilitate sprint retrospective meetings to identify areas for improvement and implement changes
Removing Impediments Identify and remove obstacles (impediments) that hinder the team’s progress Collaborate with team members and stakeholders to resolve issues and find solutions Ensure the team has the necessary resources and support to complete their work
Coaching and Mentoring Coach team members in Scrum principles and practices Mentor team members to improve their skills and knowledge Encourage self-organization and empowerment within the team
Team Support Provide guidance and support to team members as needed Help team members understand their roles and responsibilities Foster a positive and collaborative team culture
Reporting and Analysis Analyze burndown charts and other metrics to identify trends and areas for improvement Report on team progress and performance to stakeholders Provide insights and recommendations for process improvements
"Sprint Do'er" Role
Who owns it?
The people performing work own this role!
What is it?
This role is fulfilled by the UX research team, the UX design team, the UX writing team, the project management team, and the development team in Tech Fleet. These are the people performing the work itself. UX work, development work, whatever it is.
Scrum Team Responsibilities
Here is a picture showing a RACI chart of which roles on Agile teams are set to work on Agile deliverables. Learn more about how to make your own RACI charts here.
Responsible = the role doing the work
Accountable = the role who answers to the work
Consulted = the role who provides considerations and is asked advice
Informed = the role who is told what happens after it happens
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