🎨UX Designer Role
The UX designer architects user experiences for products and services.
Last updated
The UX designer architects user experiences for products and services.
Last updated
The UX designer orchestrates user experiences in the product. They either perform research + UI, or just perform UI work depending on the Tech Fleet Program scope. They are masters of usaer pain points and take direction from the product requirements to make the experiences a reality with development teams.
You like building physical and digital experiences
You like researching what people need / desire and crafting experiences around it
You like putting together workflows and layouts
You like visual design
You like understanding how to make things intuitive for users
You like testing the things you make with users and stakeholders
With the Client - present design solutions and validate them; collect data and feedback for direction of the work
With the Project Lead - consult about the direction of the project's plans; get support
With the Product Strategy - consult about the priority of research action items in the roadmap; deliver and communicate insights from research for product strategy to implement
With Research - get information about user research insights to inform design decisions; participate in team UX research; work with research to build usability and evaluative testing of your designs
With Development - deliver and communicate design specs
Consult with the Research team in defining research goals for the project
Lead the Design team's direction of defining and building the user experience of the product throughout the project
Collaborate with the UX Research team to create UX artifacts based on research results
Provide feedback and coaching to apprentices in all activities
Mentor apprentice UX designers on the project in the following ways:
Creating artifacts throughout the project such as:
Storyboards
Journey maps
User flow charts and customer experience diagrams
Personas
Low fidelity prototypes
High fidelity prototypes
Moderating and facilitating UX-related workshops with the project group and the client’s team
Working with the client to refine the vision of the product based on user needs and UX best practices
Work in collaboration with the research team and product owner to test artifacts and refine the vision
Work under the direction of the project lead and UX design lead while taking on and leading your own tasks each sprint
Explore the product vision with the client to form research goals for the project and carry them out with a cross-functional team
Help the client form assumptions about their audience and product
Creating artifacts (along with the UX design lead) throughout the project such as:
Storyboards
Journey maps
User flow charts and customer experience diagrams
Personas
Low fidelity prototypes
High fidelity prototypes
Work with the UX research team as they build and run experiments for a variety of methods, including but not limited to Interviews, ethnography, prototype tests, market/competitor research, or audience demographics research
Participate with the UX research team in research results workshops
Working with the client to refine the vision of the product based on user needs and UX best practices
Take insights from research and collaborate with product strategy and research teams to build and test solutions
Ability to create direction in uncertainty and explore business problems without direct guidance
Interest in performing Lean UX methods and the capability to make suggestions on UX methods
Deep understanding of UX and psychology theory with an ability to apply it to project work
Deep understanding of UX artifacts that are used to communicate user needs and behavior
Working cross-functionally between research and product
Excellent communication skills
Be the “voice of the customer” and “customer expert” for the group along with the research team, the person who grows their subject matter expertise in the product industry and user groups involved
Take ownership of the UX design activities within the project group
User personas
Information architecture
Interaction design
User journey maps
Flow charts and customer experience diagrams
High fidelity designs
Low fidelity designs / wireframes
Storyboards
UX Designer
UX/UI Designer
Product Designer